Lauren Boynton
Lauren Boynton is Client Services Leader with over 15 years of experience implementing innovative SaaS based solutions in support of expansive growth, phenomenal service, and competitive advantage. She has deep experience leading multidisciplinary teams across the globe to drive forward strategic client solutions.
Lauren began her career behind the camera working for a small production company. She later advanced into a producing role where she managed crews, budget, schedule, and vendors across large and small scale media productions. She later transitioned into Software through Webcast production and implementing SaaS based learning software for Enterprise and Mid-Market customers. In her current role as a Director, she is responsible for several Consultants who manage impactful Microlearning programs for over 150 Customers. Her responsibilities include managing and executing on internal initiatives related to process improvements and team upskilling, monitoring customer satisfaction and industry trends to drive strategic direction, recommending/adjusting procedures and operational standards, and synthesizing customer data to create valuable reporting to inform company strategy and decision making. Most recently she has participated and contributed to quarterly Board meetings for her organization.
In 2009, Lauren received a Telly Award for producing an original documentary. The documentary, ‘Define Normal, which served as a Make a Wish for a local child, highlighted the triumphs and struggles of children on dialysis. Since then, Lauren has enjoyed supporting local community efforts, that include volunteering/group coordination for an emergency women’s shelter and as a member of the Parker Elementary School PTO.
Lauren Boynton is Client Services Leader with over 15 years of experience implementing innovative SaaS based solutions in support of expansive growth, phenomenal service, and competitive advantage. She has deep experience leading multidisciplinary teams across the globe to drive forward strategic client solutions.
Lauren began her career behind the camera working for a small production company. She later advanced into a producing role where she managed crews, budget, schedule, and vendors across large and small scale media productions. She later transitioned into Software through Webcast production and implementing SaaS based learning software for Enterprise and Mid-Market customers. In her current role as a Director, she is responsible for several Consultants who manage impactful Microlearning programs for over 150 Customers. Her responsibilities include managing and executing on internal initiatives related to process improvements and team upskilling, monitoring customer satisfaction and industry trends to drive strategic direction, recommending/adjusting procedures and operational standards, and synthesizing customer data to create valuable reporting to inform company strategy and decision making. Most recently she has participated and contributed to quarterly Board meetings for her organization.
In 2009, Lauren received a Telly Award for producing an original documentary. The documentary, ‘Define Normal, which served as a Make a Wish for a local child, highlighted the triumphs and struggles of children on dialysis. Since then, Lauren has enjoyed supporting local community efforts, that include volunteering/group coordination for an emergency women’s shelter and as a member of the Parker Elementary School PTO.
